We want you to be completely satisfied with your purchase and stand behind the products and service we provide. Our merchandise can be returned to us within 30 days from date of original purchase for a full refund. To return merchandise, you may bring it back to any of our store locations or mail it to the following address with the return slip included in your original shipment:
Boulder Running Company
ATTN: Online Returns
2500 E. 1st Ave, Unit C West
Denver, CO 80206
- Hang onto the original receipt and include it with your merchandise. All returns will require customer name, phone number or email address.
- Footwear, Apparel and Electronics should be sellable and have original boxes/packaging/tags
- Unfortunately, we cannot return underwear, nutrition and magazines
- Refunds for returns made without a receipt will take the form of a store credit assigned to a customer account
- We do not pay for return shipping, however your initial shipping cost (if incurred) will be refunded
- We highly recommend you insure the package as we cannot be responsible for returns lost in transit.
- As soon as we receive your returned item, a refund will be issued to your original method of payment. Please note that it may take 4-5 business days for the package to arrive back to us, plus up to another 7 business days for the refund to appear on your statement.
For exchanges of merchandise that is defective or the wrong size, please call 1-800-807-6179 or send the request via email. We will send you a shipping label to use to send back the original item. Once we receive your merchandise, we will send out a replacement item. You can also exchange items at any of our store locations. Close